Communicate
Communicate Strategy at different levels
I'M
NataliARuiz
Solution & Business Engineer
Specialized on Product Growth & Operations Strategy
+Equality & Inclusion Agent
Currently based in São Paulo, Brazil
Passionate about creating sustainable value.
Accomplished professional selected for RiseUp Money2020
My value proposition
DRIVE ACTION - DRIVE RESULTS
LEVERAGE DAta
&
Develop Targeted Strategy
Analyze and identify opportunities to offer a differentiated customer journey and increase organic growth.
From Awareness to Advocacy
Develop & run tactic Programs to execute your strategy
From Plan to Action
Structure focused programs & engage key stakeholders to build cross functional teams to make things happens.
EVANGELIze your VAlue proposition
Engage internal and external audience to accelerate business growth through effective communication.
From Team Member to C-Level
Visualize Progress &
Identify next steps
Enable multiples views of progress ready to analyze at different perspectives and pinpoint next steps.
From Operations to Strategic
CompetenciES
KNOWLEDGE, SKILLS & ATRIBUTES
DRIVE RESULTS
STRATEGIC THINKING
PROBLEM SOLVING
COMMUNICATION
CROSS-CULTURAL AGILITY
PEOPLE MANAGEMENT
PROCESS/PROGRAM MGNT
COLABORATION & TEAMWORK
COGNITIVE FLEXIBILITY
CREATIVITY
Experience
Experience
2021
MERCADO PAGO
Supervisor for Banking Business Development
Focus on growing digital account business by ensuring readiness of solutions according to Brasil´s regulations and meeting local needs for financial inclusion as well as developing communication plan jointly with Marketing and Product teams for accelerated adquisition and increased retention of consumers.
2020
JUVO
Sr. Product Manager - Growth & Strategy
Lead product line evolution plan and growth strategy. Including product roadmap, operational and data enhancements, as well as Marketing and communication efforts and monitoring impact of developments, campaigns and experiments at different levels.
Identify market and emerging trends to drive product strategy and roadmap prioritization. Lead Scrum team based on agile methodology focus on increasing quality and predictively of deliverables.
Ongoing volunteering support for non-profit organizations through Catchafire platform.
Alura LATAM instructor for Innovation, management and Marketing
2019-2020
ACI WORLDWIDE
Women Empowerment Agent
Globally and focus on LATAM
Solution Leader, Payments Risk Management
Based on the business acumen developed, I assumed new responsibilities becoming the first support line for Product Head.
In this role, I focused on developing and managing tactical programs to pursue the product growth strategy.
These programs included cross-functional team management for all areas involved in the customer journey.
As part of this role, I've also assumed the Strategic Planning for 2020 FY.
2018-2019
ACI WORLDWIDE
MGR Solution Consultant, Payments Risk Management
After being promoted, assumed the management of a distributed Solution Consulting team, including direct reports in U.S.A, UK, Australia, Brazil, Mexico and dotted line report in Dubai.
In this role, I focused on cultivate consistent usage of best practices on presales processes around the world, looking forward to optimizing processes and procedures to accelerate meet business objectives
Employee Engagement Lead - Brazil
Leading member of Internal Committee, ensuring a continuous focus on opportunities and activities to improve employee’s engagement.
Innovation Agent - LATAM
Assumed leadership to develop, engaged needed stakeholders and run Innovation workshop across major sites in LATAM (Colombia and Brazil)
2016-2017
Employee Engagement - Brazil
Volunteer member of Internal Committee responsible to ensure best experience and increase engagement of employees
Internship Champion
Selected to lead kickoff of Internship program in LATAM to support development of next generation of professional in the segment.
ACI WORLDWIDE
SR. Solution Consultant, Payments Risk Management
Assuming role focused on a specific product line and offered to relocate from Argentina to Brazil, where the Latin American headquarter is located.
As part of this relocation, I assumed Latin-American's lead SME role partnering with sales team to develop Go-To-Market plans.
2011-2015
ACI WORLDWIDE
Solution Consultant, Multi Product
In this role I became the main pre-sales consultant in Southern Cone, covering over 30 products and serving Argentina, Chile, Uruguay, Paraguay and Bolivia.
Becoming the trusted advisor for the customers to offer technical and functional recommendations on the best solution to meet their technology and business requirements.
Employee Engagement - Southern Cone
Volunteer member of Internal Committee responsible to ensure best experience and increase engagement of employees
2010-2011
AVANZIT TECNOLOGIA S.A.
Presales Engineer
Selected for Internal hiring on Presales area. Focusing 100% on collaboration with Sales team to develop proposals for external customers that meet both, business and technical needs.
Presales included Services, Software and Hardware definitions in order to produce holistic solutions and minimizing risk points.
2008-2010
AVANZIT TECNOLOGIA S.A.
IT Consultant
After a year of an Internship Program, was contracted full time.
In this role started focusing on Internal IT support, serving over 30 internal customers’ requirements and companywide infrastructure.
Once contracted permanently, I also served external customers, covering requirement definition and Implementation tasks for multiples Sun Microsystem/Oracle Solutions.
2007-2008
AMCO
Associate QA Tester
6-months internship focused on the creation of the QA area. Developing needed procedures to ensure early detection of bugs and risk before releasing to the market.
2003-2007
Buenos Aires Inversiones S.A.
Branch Manager
Family retail company focused on stationery and book segment. In this role I lead running day-to-day operations on one of the branches including opening and closing business day readiness, oversee staff members, ensure customer service level, displays setups, inventory control and cashier tasks.
MEDIA & SOCIAL
 LinkedIN BlogsPersonal thoughts on diverse topics |  Rise UP InterviewWomen in Payments: It’s Time to Get Out of Your Comfort Zone Blog |  ArgentinaThe Hidden Risk of Complacency Blog |
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 "El Espectador" - InterviewRisk Management Hub Launch in Panama |  NewsRisk Management Seminar Panama - Partnering with ADSI |  NewsPanama's new fraud prevention hub launch event |
